Terms & Conditions
Terms & Conditions
Last updated: [DATE]
1. About these Terms
These Terms & Conditions apply to all orders placed through the Cozyti online store at [WEBSITE URL].
By placing an order, you confirm that you have read and accepted these Terms & Conditions.
2. Seller information
The online store is operated by:
[LEGAL BUSINESS NAME]
[STREET AND HOUSE NUMBER]
[POSTCODE AND CITY]
[COUNTRY]
Email: contact@cozyti.com
Further legal information can be found on our Imprint / Legal Notice page.
3. Products
We make every effort to display our products, materials, colours and sizes as accurately as possible. Small differences may occur due to screen settings, lighting or the nature of the materials.
All products are subject to availability. If a product becomes unavailable after you have placed an order, we will inform you as soon as possible and refund any payment already made for that product.
4. Prices and taxes
All prices are shown in [CURRENCY] and include applicable taxes unless stated otherwise.
Shipping costs and any other additional charges are shown separately during checkout before you complete your order.
5. Orders and contract formation
When you place an order, you submit an offer to purchase the products in your cart.
After submitting your order, you will receive an order confirmation by email. The purchase contract is concluded when we accept your order or send you an order confirmation.
We reserve the right to refuse or cancel an order where there is a clear pricing error, suspected fraud, product unavailability or another legitimate reason. If payment has already been made, we will refund the affected amount.
6. Payment
We currently accept the payment methods displayed during checkout.
Payments are processed securely by Stripe or another payment provider shown at checkout. We do not store complete payment card details on our servers.
7. Delivery
We deliver to the countries and regions listed during checkout.
Estimated delivery times, shipping costs and available delivery methods are displayed before you complete your order.
Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather or other force majeure events.
8. Legal guarantee and defective products
Consumers have statutory rights in relation to defective, damaged or incorrectly described products.
If a product is defective or the wrong product was delivered, please contact us at contact@cozyti.com and include your order number and a description of the issue.
Nothing in these Terms limits or excludes mandatory consumer rights.
9. Right of withdrawal
Consumers may have a statutory right to withdraw from a distance contract. Further information is provided in our Shipping, Returns & Withdrawal policy.
10. Limitation of liability
We are liable in accordance with applicable law.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, intentional misconduct, gross negligence, death or personal injury.
11. Intellectual property
All content on this website, including text, product images, logos, graphics and designs, belongs to Cozyti or its licensors and may not be copied, reproduced or used without prior written permission.
12. Governing law
These Terms are governed by the laws of [AUSTRIA / YOUR COUNTRY], subject to any mandatory consumer protection laws that apply in the country where you live.
13. Changes to these Terms
We may update these Terms from time to time. The version applicable to your order is the version available when you place your order.
14. Contact
If you have any questions about these Terms, please contact: